Good experiences fade into silence.
People mean to leave a review later, then life moves on and the moment is gone.
FastTap Feedback
Built for restaurants, retail, dental offices, service businesses, and more.
Get more review opportunities and catch customer issues before they go public.
Give customers one clear place to go for reviews or private feedback, and give management a faster way to respond before a small issue turns into a public one.
Customers see one clear choice.
Leave a review or talk to management directly. No hunting for the right link. No confusion about what to do next.
Leave a Review
Talk to Manager
Managers get one place to respond fast.
New issue
Wrong appetizer delivered
Response target
1 business day
Most happy customers stay silent. Most unhappy customers take action.
Satisfied customers often mean to leave a review and never get around to it. Frustrated customers are much more likely to act, often in public. FastTap gives both groups a better path.
Bad moments create fast public action.
The problem is not just fewer reviews. It is fewer chances to resolve an issue privately before it spreads.
A simple system customers can use in seconds
Keep the customer side direct. Keep the manager side organized. The flow should feel obvious from the first scan.
01
Start with one quick scan
Customers scan from a table tent, receipt, staff card, counter sign, or website link while the visit is still fresh.
02
Give them one clear choice
They can leave a review or contact management directly through the same system instead of guessing where to go next.
03
Respond from one dashboard
Managers get the alert, see the case in one workspace, and respond before the problem turns into a public problem.
Create more review opportunities
Make it easier for satisfied customers to follow through while the experience is still fresh.
Catch issues before they go public
Give frustrated customers a private path to management before they leave an angry public review.
Respond faster with less effort
Alerts, organized feedback, and draft assistance help management move faster without adding chaos.
See it in action
Preview the guest flow, the scan page, and the manager side without turning the homepage into a demo hub.
Built for local businesses that run on reputation
Designed for teams that need more review opportunities, better issue visibility, and faster response handling without adding a heavyweight platform.
RestaurantsRetailDental officesService businessesAnd more
Straightforward pricing
Start with one location for $49 per month. Add additional locations for $15 per month each. One-time setup is $149.
Starting plan
$49/month
Setup
$149
Questions owners usually ask
Short answers, direct language, and no extra jargon.
Can customers still leave a public review?
Yes. Customers can still open the public review path. FastTap just gives them one clearer place to start.
Does this replace Google reviews?
No. It supports Google reviews by making the review path easier to reach while also giving unhappy customers a private path to management.
Does this work for multiple locations?
Yes. Start with one location, then add additional locations as the business grows.
Can this also work from my website?
Yes. The same system can be used from a website link in addition to physical placements like table tents, receipts, and counter signs.
Do I need to install an app?
No app is required for customers. Managers work from the browser-based dashboard.
How quickly can this go live?
The rollout is meant to be fast: align the branding, confirm the first location, and launch the materials without a heavy install.
Want to see how this would look for your business?
Start with the first location, see the flow, and roll it out in a way that feels simple for both guests and managers.